Behaviour support referrals for support coordinators

Complex and high-risk referrals welcome. Practical plans built around how each person learns, and reviewed as life changes. In person across Brisbane and Ipswich, and by telehealth across Queensland.

Make a referral
Call or SMS 0420 142 571

Who we support

Children, young people and adults whose behaviour is affecting their wellbeing, relationships or everyday life, including people:

  • with autism, intellectual disability, ADHD, acquired brain injury or complex neurodevelopmental profiles
  • living at home, with family, or in supported accommodation (SIL/SDA)
  • with regulated restrictive practices in place, or at risk of them
  • with an existing behaviour support plan that isn’t working yet
  • living with dementia

Why support coordinators refer to Brain Sense

Plans and reports built around how the person learns

Every plan and report draws on a cognitive and sensory profile, so strategies fit how the person thinks and learns, and the people around them understand why.

Plans built for complexity

We match each referral to a practitioner with the right experience, and every practitioner is backed by a senior team with expertise in disability nursing, psychology and restrictive practices.

Planning for what’s next, not just what’s happening now

Every plan considers the next 12 months, so changes like starting school, moving house or a new support team are prepared for before they become overwhelming.

A network that understands the person, not just the strategies

We train families, support workers and others in the person’s life in what to do and why it works, so they can solve problems and handle new situations the plan doesn’t cover.

Where we work

We’re a mobile service with no clinic to attend. Our practitioners are based in Ipswich and East Brisbane and visit people within about 30 minutes of those areas. We can support people further away, with travel billed under NDIS pricing rules, and by telehealth (TelePBS) anywhere in Queensland. Not sure if your participant is in our area? Call 0420 142 571.

How we work

How you think matters

Every plan starts with a cognitive and sensory profile: a practical, non-diagnostic map of how the person thinks and learns. We complete it before writing any strategies.

Independence is the goal

We build skills and a better fit between the person and the places they live, learn and work. Less behaviour is the result of more independence, not the target.

Know the person, not just the plan

We train the person’s network in what to do and why, so they can handle situations no plan predicts.

Here for every stage

We review the plan every three months and whenever a big change is coming, and step support up or down as life changes.

What to expect after you refer

  1. Instant confirmation. You get an automatic confirmation email as soon as you submit the referral form.
  2. We contact the family. We email the participant’s primary contact an intake form for funding, plan and support details, so you don’t need to collect them.
  3. We match a practitioner by location, experience, presentation and complexity.
  4. Intake. We book an intake appointment, explain that support involves the person’s whole network, and go through the service agreement and estimated hours.
  5. Understanding the person. A functional behaviour assessment, sensory and cognitive and sensory profile.
  6. The plan. Written with the person and family across several sessions.
  7. Bringing it to life. Network training and implementation tools, so the plan works in everyday life.
  8. Staying on track. Regular reviews, updates at key milestones, and reports ready for plan reassessments.

Funding

PBS is funded through the participant’s Capacity Building budget under Improved Relationships (specialist behaviour support). If there is no behaviour support funding in the plan, we can complete an assessment and recommendations report to support a funding application. This takes about 10 hours of Improved Daily Living (Other professional) funding.

What we need in your referral

  • Your name, role, organisation and email
  • Confirmation that you have consent from the participant or their guardian to make the referral
  • The participant’s first and last name
  • The primary contact’s name, email and phone: a parent, guardian, nominee, or the participant if they are the best contact

That’s all we need from you. We email the primary contact an intake form that collects the participant’s date of birth, suburb, NDIS number and plan dates, plan management type, behaviour support funding hours, a summary of concerns and consent.

Frequently asked questions

Ready to make a referral?

Positive behaviour support for NDIS participants across Brisbane, Ipswich and by telehealth anywhere in QLD. Referrals are welcome from families, support coordinators and health professionals.

Make a referral

Prefer to talk first? Call or SMS on 0420 142 571, or email support@brainsense.com.au

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